Contact us

FYStay is a small, local team - every message reaches a real person, not a queue.

Booking or account questions

Anything about searching, booking, payments, or your account.

Report a safety concern

A listing, review, or message that doesn't seem right - see our Safety information page for more on how reports are handled.

Hosting support

Questions about listing a property, payouts, or your host dashboard.

Signed in? Open a support ticket and we'll reply on this site, or email us directly.

For common questions you can also check the Help centre or Safety information.